Authentic
accountability.
NinthEdge doesn’t ask anything of participants that we haven’t done, wouldn’t do, or aren’t doing ourselves. From first contact through follow-up surveys, we hold ourselves to the highest standards.
If a training director questions our process or approach, they get a simple, transparent answer. If we ask participants to examine a personal bias, we’ve got our own uncomfortable reflections to share.
As leaders ourselves, we create the same climate in our sessions that we do in our offices. And we respect participants’ time — every time.
Seamless
safety.
From moment one, NinthEdge participants always get what they need, whether it’s technical, procedural, or emotional. We don’t like “gotcha” moments.
Our sessions involve lots of setup and framing, so there are no surprises, and our positivity is always the non-toxic variety. We deconstruct barriers, but we protect boundaries.
At NinthEdge, we know it’s hard to step outside familiar comfort zones, so we encourage participants to engage on their own terms.
Learning and processing styles are always accommodated. Compassion is abundant. Confidentiality is a given.
And it’s always OK to ask for help.
Emotional
engagement.
It’s not easy to create an instant emotional connection. It’s even harder to do it through a screen, to a diverse group of professionals spread across time zones.
But NinthEdge does it throughout every moment of training. Personal stories, thoughtful questions, and callbacks bring it all together, and show just how deeply we’re listening.
By operating from a place of curiosity, empathy, enthusiasm, and non-judgement, we foster healthy introspection.
Introspection leads to insight.
And insight leads our participants exactly where they want and need to go.